Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect With Us for Fashion Insights and Support
Reach out to our team for any fashion inquiries, app feedback, or support. We’re here to help you make the most of your wardrobe experience!
✓ Receive personalized outfit suggestions and styling tips tailored to your wardrobe.
✓ Join a community that values sustainability and creativity in fashion.
Smart Closet
Discover a digital wardrobe that helps you visualize your outfits, track your clothing, and receive personalized suggestions based on your style and mood.
AI Outfit Suggestions
Get tailored outfit ideas that match your vibe, whether it’s casual or chic, ensuring you always look your best with what you own.
Social Sharing
Connect with friends to share outfits, suggest combinations, or even borrow pieces, making fashion a collaborative experience.
Impact Tracking
Monitor your fashion footprint with our sustainability dashboard, helping you make informed choices about your wardrobe and its impact.